Policies

1. Howie’s Hounds, LLC. and its employees agree to provide services stated in this agreement in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Howie’s Hounds, LLC. or its employees, unless arising from gross negligence on the part of Howie’s Hounds, LLC.
2. The client understands that all pets must have a veterinarian and must be current with all vaccinations. Vaccinations must be given far enough in advance to be effective. We require about 2 weeks. We also require vaccination against kennel cough, which is very common among boarding facilities. Please bring vaccination record with you before or during admission or pet(s) will not be admitted.
3. The client understands that all pets must be treated with a flea, tick and heartworm preventative. If fleas are found on pet, a flea bath will be given at owner’s expense.
4. Pets over 6 months of age must be spayed or neutered.
5. The client understands that we will not administer sedatives to your pet -- regardless if they are veterinarian prescribed. If your pet needs this type of medication you need to make arrangements for your pet to be hospitalized with your veterinarian.
6. Howie’s Hounds, LLC. does not diagnose, prognose, nor make therapy decisions nor does it offer veterinary services. Any veterinary/medical concerns will be referred to a veterinarian.
7. Howie’s Hounds, LLC. will not board acutely ill animals or those with uncontrolled medical conditions. We suggest the pet be boarded with a vet. Certain medical conditions may also be referred to a veterinarian for boarding. Pets infected with ringworm or any other contagious disease will not be admitted.
8. The client understands that the animals interact with other animals and employees. The client must express any known aggression problems that the animal has with other pets or people and must be free of any communicable diseases. The pet is being admitted based on client’s representation.
9. Client is solely responsible for any harm caused by their pet to any employees, other pets/owners, or property. Client agrees to reimburse Howie’s Hounds, LLC. for all costs (including, but not limited to, medical care and lost wages) associated with exposure to pet(s).
10. Howie’s Hounds, LLC. is not responsible for any items you bring with your pet. Please label all items including medications with pet’s name and owner’s name.
11. Client understands if a playgroup setting is requested for your pet that accidents do happen. Client understands Howie’s Hounds, LLC. will not be responsible for scrapes, scratches, playful bites, transmission of diseases, etc. as these things are common amongst play groups.
12. All dogs must be accompanied by a leash or they will not be admitted.  
13. Howie’s Hounds, LLC. reserves the right to take pet(s) to vet if necessary. Client is responsible for all charges including, but not limited to, vet fees and transportation fees.
14. Howie’s Hounds, LLC. reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations.
15. The client agrees if pet is not picked up, or we are not notified, within 5 days after scheduled pick up date, Howie’s Hounds, LLC. will consider pet abandoned and pet will be dropped off at nearest shelter.
16. Payment is expected at the time services are rendered. In the event of additional unforeseen costs (such as food, supplies, flea bath, vet fees, etc.), payment is expected within 15 days of invoiced date or a late charge of $30 will be applied and accrue monthly.
17. Cancellations must be received 2 days prior to the scheduled boarding day or a $25 cancellation fee will apply. We must be notified within 2 days of an early return or you will be charged for the remaining number of booked days. There will be a $5 fee for late pick-ups. If pet is not picked up by one hour after close it will remain for another night and will be billed for another boarding day.